Artisan Breads & Custom Cakes Delivered Fresh

Effective Date: December 2024

1. Information We Collect

TrustBake Nation collects information you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us for support. This includes:

• Personal identifiers (name, email, phone number, address)
• Order information and delivery preferences
• Payment information (processed securely through third-party providers)
• Communication preferences and marketing consents

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your bakery orders
• Provide customer service and support
• Send order confirmations and delivery updates
• Improve our products and services
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Delivery partners to fulfill your orders
• Payment processors to handle transactions
• Service providers who assist our operations
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

5. Your Rights

Under GDPR and California privacy laws, you have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Object to processing
• Data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

7. Contact Information

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Phone: (415) 555-0187
Address: 2847 Mission Street, San Francisco, CA 94110, USA

Effective Date: December 2024

1. Agreement to Terms

By accessing and using TrustBake Nation's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

TrustBake Nation provides artisan bakery products including fresh breads, custom cakes, pastries, and related baked goods through our San Francisco location and delivery service. We reserve the right to modify or discontinue services at any time.

3. Ordering and Payment

• All orders are subject to acceptance and availability
• Prices are subject to change without notice
• Payment is required at time of order placement
• Custom orders require 48-72 hours advance notice
• Wedding cakes require 2-4 weeks advance notice

4. Delivery Policy

• Same-day delivery available for orders placed by 2 PM
• Delivery fees apply based on location
• Delivery times are estimates, not guarantees
• Customer must be available to receive perishable items
• Special delivery instructions must be provided at order time

5. Quality Guarantee

We guarantee the quality and freshness of our products. If you are not completely satisfied, contact us within 24 hours of delivery for replacement or refund. Refund policies:

• Full refund for quality issues reported within 24 hours
• Custom orders are non-refundable unless quality issues exist
• Delivery issues must be reported immediately

6. Limitation of Liability

TrustBake Nation's liability is limited to the cost of the products purchased. We are not responsible for consequential damages, including but not limited to event disruption or alternative sourcing costs.

7. Intellectual Property

All content on our website, including recipes, designs, and branding, is protected by copyright and trademark laws. Reproduction without permission is prohibited.

8. Contact for Terms Questions

For questions about these terms, contact us at:

Email: [email protected]
Phone: (415) 555-0187
Address: 2847 Mission Street, San Francisco, CA 94110, USA

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

• Shopping cart functionality
• User authentication
• Security features
• Website functionality

Performance Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics for site usage analysis
• Page load performance monitoring
• Error tracking and debugging

Marketing Cookies

These cookies are used to deliver relevant advertisements:

• Social media integration
• Advertising campaign tracking
• Customer behavior analysis for marketing

3. Managing Cookie Preferences

You can control cookies through:

• Our cookie consent banner (appears on first visit)
• Browser settings to block or delete cookies
• Third-party opt-out tools for advertising cookies

4. Third-Party Cookies

Our website may include cookies from third-party services:

• Google Analytics for website analysis
• Social media platforms for sharing features
• Payment processors for secure transactions
• Delivery tracking services

5. Cookie Consent Management

We provide granular cookie controls allowing you to:

• Accept all cookies for full functionality
• Accept only essential cookies
• Customize preferences by cookie category
• Change preferences at any time

6. Contact Us About Cookies

For questions about our cookie practices:

Email: [email protected]
Phone: (415) 555-0187

Effective Date: December 2024

1. DMCA Compliance

TrustBake Nation respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid copyright infringement notices.

2. Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location
• Your contact information (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement that the notification is accurate and made under penalty of perjury

3. Designated DMCA Agent

Send DMCA notices to our designated agent:

DMCA Agent: Elena Rodriguez
Company: TrustBake Nation
Address: 2847 Mission Street, San Francisco, CA 94110, USA
Email: [email protected]
Phone: (415) 555-0187

4. Counter-Notification Process

If you believe your content was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Identification of the material removed and its prior location
• A statement under penalty of perjury that removal was a mistake
• Your contact information and consent to jurisdiction

5. Repeat Infringer Policy

TrustBake Nation will terminate accounts of users who are repeat infringers of copyright in appropriate circumstances.

6. False Claims

Please note that making false claims of copyright infringement is illegal and may result in legal liability for damages, attorney fees, and other costs.

7. Our Intellectual Property

Our original recipes, cake designs, branding, and website content are protected by copyright and trademark laws. Unauthorized use is prohibited.

Last Updated: December 2024

1. GDPR Overview

The General Data Protection Regulation (GDPR) is a comprehensive privacy law that protects EU residents' personal data. TrustBake Nation is committed to GDPR compliance and protecting your privacy rights.

2. Legal Basis for Processing

We process your personal data based on:

• Contract Performance: To fulfill bakery orders and provide services
• Legitimate Interest: To improve our services and customer experience
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with tax and business regulations

3. Your GDPR Rights

Under GDPR, you have the following rights:

Right of Access (Article 15)

You can request information about what personal data we process and receive a copy of your data.

Right of Rectification (Article 16)

You can request correction of inaccurate or incomplete personal data.

Right of Erasure (Article 17)

You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing (Article 18)

You can request limitation of processing in specific situations.

Right to Data Portability (Article 20)

You can receive your data in a structured, machine-readable format.

Right to Object (Article 21)

You can object to processing based on legitimate interests or for marketing purposes.

4. Data Protection Measures

We implement appropriate technical and organizational measures:

• Encryption of data in transit and at rest
• Access controls and staff training
• Regular security assessments
• Data minimization principles
• Retention period limits

5. International Data Transfers

When we transfer data outside the EU, we ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Appropriate safeguards as required by GDPR

6. Data Retention

We retain personal data only as long as necessary:

• Customer data: 7 years for tax and business purposes
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months maximum
• Communication records: 3 years for customer service

7. Contact Our Data Protection Officer

For GDPR-related questions or to exercise your rights:

Data Protection Officer: Elena Rodriguez
Email: [email protected]
Phone: (415) 555-0187
Address: 2847 Mission Street, San Francisco, CA 94110, USA

8. Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not complied with GDPR requirements.